Our Refund & Returns Policy
Your satisfaction is important to us. If you are not entirely happy with your purchase, please let us know. We offer a straightforward return process to ensure a hassle-free experience. Please review our detailed policy to understand how returns and refunds work.
Common Questions
Find answers to your questions about refunds and returns here.
We offer a 30-day refund policy on all purchases. If you are not satisfied with your sheet music, you can request a refund within 30 days of your purchase. Please contact our support team for assistance.
To initiate a return, please email our customer service with your order details. We will provide you with return instructions and assist you throughout the process.
If you receive a damaged item, please contact us immediately with your order number and photos of the damage. We will ensure you receive a replacement or a refund.
We currently do not support exchanges. If you need a different item, please return your purchase and place a new order.
There are no restocking fees for returns. However, you may be responsible for return shipping costs unless the item is defective or damaged.
Refunds are typically processed within 5-7 business days after we receive the returned item. You will receive a confirmation once the refund has been processed.
If you have any other questions, don’t hesitate to reach out to our support team. We’re here to help you with whatever you need.
Refunds will be issued to the original payment method used at checkout. Please check your statements for updates, and reach out if you don’t see it after 7 business days.
If you accidentally ordered the wrong item, please get in touch with us as soon as possible. We’ll do our best to accommodate changes before your order is processed.
Yes, our customer service team is available to assist you with any order related questions. Contact us anytime for support, and we will respond promptly.
Our customer support is available Monday to Friday, 9 AM to 5 PM. We aim to respond to all inquiries within one business day.
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